Terms Of Use

Terms And Conditions

Please read these terms very carefully before using the website and its services. By clicking on “I ACCEPT”, you acknowledge and agree that as an individual or on behalf of a nominated company or organisation (in these terms, the "Customer"), you will be bound by these terms as a customer. The following rules and regulations apply to all visitors to or users of this Web Site If you do not accept these terms, you will not be able to use the website and the services. You are advised to print and retain a copy of these terms for future reference

The website & the services

The Website is owned and managed by Prepaid.ng and it is registered under Enet prepaid NG. Enet prepaid NG is a part of Telsnet Comserve Ltd as the parent company. Prepaid NG is a copyright of Telsnet Comserve Ltd. Enet Prepaid NG is registered business with the CAC registered on the 15/11/2018. Prepaid NG brings all prepaid service closer to the customer and bridge the gap between service providers and the customers in need of the service with easy payment system, service accessible medium and a one stop shop for 24/7 service. All contents, features and functionality are owned by Prepaid NG and all rights are protected by Comserve Copyright, trademark,patent and other intellectual property. In consideration for the payment of the Fees, Prepaid NG shall provide the Customer with the services as described on the Website, which allows the Customer to make electricity bill payment, purchase prepaid tokens, Cable Tv subscription, Airtime and mobile data purchase ("Services"). There is a mandatory N100 charge on every transaction regarding electricity payment additional. For the avoidance of doubt, Prepaid NG obligations shall be limited only to the provision of the Services and do not in any way include acting on the Customer’s behalf. Prepaid NG may from time to time add, modify, suspend or cease (temporarily or permanently) the provision of any element of the Services upon notice to the Customer. Prepaid NG shall has no control over an unplanned service downtime. Should in case there is a planned service downtime in respect of the Services or the Website, Prepaid NG shall use its reasonable endeavours to notify the Customer in advance provided Prepaid.ng is able to do so.

Registration

1. In order to use the Services, the Customer shall first be required to input phone number in order to proceed with the use of any of the services on the website. 2. Other basic information like location, email address would also be required. Prepaid NG shall send the Customer a confirmation email ("Confirmation Email") once it has accepted and confirm the Customer’s payment. 3. Prepaid NG reserves the right to conduct verification and security procedures in respect of all information provided by the Customer to Prepaid NG. If Prepaid NG has reason to believe that the information provided by the Customer to register and use any of the Services breaches or is likely to breach any of the provision in these Terms, Prepaid NG at its sole discretion may take any action that it deems appropriate 4. These Terms shall apply to any of the services provided by Prepaid NG and all customers who access and use the Website, be it company or personal use. All Fees are exclusive of VAT and all other taxes or duties, and are non-refundable for any reason whatsoever. There is a mandatory N100 charge on every transaction regarding electricity payment additional. 5. The Fees or any rate of charge may be increased by Prepaid NG upon not less than thirty days prior written notice to the Customer, which notice may be provided through the Website.

Trademarks.

The trademarks, logos and service marks ("Marks") displayed on this WebSite are the property of Prepaid NG or other third parties. Users are not permitted to use these Marks without the prior written consent of Prepaid NG or such third party which may own the Mark. In addition, page headers, custom graphics, button icons, and scripts may not be copied, imitated, or used, in whole or in part, without the prior written permission of Prepaid NG.

Compliance with Applicable Laws; Export Control Laws.

User access to this Web Site is governed by all applicable federal, state and local laws including AEDC guidelines. All information available on the Web Site is subject to Nigeria export control laws and may also be subject to the laws of the country where you reside. The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities 23. CONTACT US In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: [email protected]